Privacy policy

Introduction

This Privacy Policy explains how AnonEdge ("AnonEdge", "we", "our") collects, uses, and protects your information when you visit our website, create an account, or use our services. By accessing or using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

Who We Are

AnonEdge provides proxy services, account dashboards, and related tools. This policy covers data processed via our website and backend APIs used by our applications.

Information We Collect

• Account and profile data: name, email, password (hashed), and optional company information you provide during registration or in your profile.
• Authentication and session data: access tokens, session timestamps, and security signals used to keep your session active and secure.
• Usage data: interactions with our dashboard and APIs (e.g., plan usage metrics) to deliver functionality and improve reliability.
• Billing and transactions: plan selections, balances, and invoices. We do not store full payment card details.
• Cookies and similar technologies: used for authentication, preferences, and performance analytics.

How We Use Information

• To provide and maintain our services, including account management, proxy plans, and usage reporting.
• To secure our platform, detect fraud or abuse, and ensure service reliability.
• To communicate with you about your account, service updates, security notices, and support.
• To comply with legal obligations and enforce our Terms.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and measure performance. You can control cookies through your browser settings. Some features may not work properly if you disable cookies.

Payments

Payments are processed by trusted third parties. For cryptocurrency payments we use Cryptomus. These processors handle your payment data in accordance with their own privacy policies. We do not store full payment card details on our servers.

Data Retention

We retain account data for as long as your account remains active. Operational logs and certain usage records may be retained for a limited period (typically up to 30 days) for security and troubleshooting, after which they are deleted or anonymized unless we are required to retain them longer by law.

Your Rights

• Access: request a copy of your personal data.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of your personal data where applicable.
• Restriction & Objection: limit or object to certain processing.
• Portability: request export of your data in a machine-readable format.

To exercise these rights, contact us at [email protected]or [email protected].

Account Deletion

You can delete your account and associated data from the dashboard under Account Settings. You may also request deletion by contacting our support team. Once deleted, your account and data cannot be recovered.

Communications

We may send you service-related communications (e.g., security notices, planned maintenance). You can opt out of marketing emails at any time via the unsubscribe link in those messages.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, please contact us and we will take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date above. Your continued use of the services after changes become effective constitutes acceptance of the revised policy.